This book is an essential component of a three part collection of the Startup Owners Manual and Business Model Generation. I’m reviewing this book first because it is the most widely applicable to varying roles and endeavors in the world of business and organizational development. Value Proposition Design provides a systematic and proven method to design, prototype, develop, and improve your value proposition from a product or service perspective. I’ve used this method and it’s toolkit extensively in my consultations, collaborations, as well as my pro-bono consulting work helping to improve local non-profit value propositions. This book helps you deconstruct and reconstruct your customers “Pains, Gains, and Job’s to be Done” by accompanying and addressing them with “Pain Alleviators, Gain Generators, and Products/Services”. I’ve used this method when designing new processes, services, and products in higher education, outdoor product development, business process design and improvement, and community health services organizations. I believe it helps do really get deep into the details of effectively and successfully serving your customers needs. It’s as close to an engineered approach I’ve seen but with a central component of relationship development and psychology as well. I recommend this book for change agents, continuous improvement experts, product developers, entrepreneurs, and leaders wanting to have deep insight into their customers, from the CUSTOMERS perspective (central to Lean thinking).

Factory Physics for Managers is a clear, cohesive, and coherent summary of the fundamental nature of factory’s and productive systems in general. Ed Pound et. al do a great job in 1) Convincing the aspiring manager that while the book contains technical content and underpinnings, the investment in reading and digesting the material will pay immense dividends to their understanding of effective operations as well as provide them with the firepower to truly manage their systems in a strategic and effective way. If you understand these principles, apply them in your business, and continuously improve with them, you’ll find your profitability as well as the shear enjoyment of your work increase immensely. I’ve met and worked with Ed Pound on the Institute of Industrial and Systems Engineering Work Systems Division Board of Directors and I know his understanding of this material and the science of factory management is deep, comprehensive, and tested time and again across almost every area of manufacturing. I recommend this book for Operations Managers, Industrial Engineers, Continuous Improvement Experts, Senior Leadership (C Suite), Supply Chain Experts, and anyone interested in the science underlying the production of goods and services.